Shipping Policy

How much does shipping cost?

We offer customers free shipping to Australia with tracking and insurance.

What are your shipping and processing times?

Standard Shipping Times

Australia: 5 - 15 working days

Processing Times

Orders can sometimes take 1-4 working days to process after placing the order before shipping out.

Where can I find my tracking number?

When your items are shipped out, you should receive notification from us via email providing you with a tracking number.
If you need more detailed information, please send us an email at info@neck-correct.support and we'll help you out!

Unexpected Delays

Due to COVID-19 and other unexpected instances the delivery may take more time than the standard shipping times stated here. Please contact us if your package hasn't arrived in time and we will help you to resolve any situation that we have control over!